Enabling the parties to absorb and comprehend (but not necessarily agree with) the other person’s point of view

The transformative approach to mediation does not seek resolution of the immediate problem, but rather seeks to empower the parties to define their own issues and to seek solutions on their own and seeks mutual recognition of the parties involved, enabling the parties to absorb and comprehend (but not necessarily agree with) the other person’s point of view – to understand how they define the problem and why they seek a particular solution.

Often, empowerment and recognition pave the way for a mutually agreeable settlement, but that is only a secondary effect (Spangler, B, 2003). This approach avoids the problem of mediator directiveness, which so often occurs in facilitative or problem-solving mediation. Transformative mediation instead puts responsibility for all outcomes squarely on the disputants.

Tune in for more tips next week… or contact me Shane Smith @ shane@intentional-relationship.com or @ www.workofheart.net.au or on: 0414 993 347

Reference: Spangler, B, 2003. Problem-Solving Mediation. Beyond Intractability. Eds. Guy Burgess and Heidi Burgess. Conflict Information Consortium, University of Colorado, Boulder. Posted: September

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