The mediator plays an active role in guiding the process whilst encouraging the parties to reveal their needs and interests

Mediation has the potential to foster transformation in people facing a dispute and whilst settlement is a potential outcome, settle is only one of the goals of mediation.

The transformative mediator normally plays an active role in guiding the process whilst encouraging the parties ‘…to reveal their needs and interests in relationship to the conflict, in order to acknowledge the dispute from the other parties perspective’ (Alexander, N, 2008).

This approach helps improve communication and decision-making, to foster empowerment and recognition, enabling you and the other party the ability to approach your current problem, as well as later problems, with a stronger, more open view.

References: Alexander, N, 2008: The Mediation Metamodel – the realities of mediation practice. ADR Bulletin, Vol 12, No.6.

Do you need help with issue or problem? Our approach helps gain clarity about your goals, resources, options or preferences and then assistance to make ‘clear and deliberate decisions.’

Tune in for more tips next week… or contact me Shane Smith @ shane@intentional-relationship.com or @ www.workofheart.net.au

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